Which of the following is NOT one of the basic duties of a CRA?

The answer provided indicates that providing the pre-adverse and adverse action letters to the consumer is not one of the basic duties of a Consumer Reporting Agency (CRA). In reality, this specific duty falls under the responsibilities of entities that use consumer reports, typically creditors or employers, rather than the CRA itself. These entities must inform the consumer when taking an adverse action based on information found in a consumer report, which includes sending the pre-adverse action notice and the adverse action letter.

The other basic duties of a CRA include conducting reinvestigations in the case of a dispute, properly disposing of consumer information to protect privacy, and maintaining reasonable procedures to ensure the maximum possible accuracy of consumer reports. These responsibilities are core functions of a CRA, aimed at ensuring fair and accurate reporting for consumers while adhering to the regulations set by the Fair Credit Reporting Act (FCRA).